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Glossary (10)

Newired glossary definition

Newired Glossary

Modified on Mon, 25 Sep, 2023 at 10:20 AM
What is Newired

Modified on Wed, 5 Oct, 2022 at 11:33 AM
Hosting the Portal

Modified on Fri, 7 Oct, 2022 at 4:15 PM
Defining Newired Editor

Modified on Wed, 26 Oct, 2022 at 12:33 PM
Defining Newired Portal

Modified on Wed, 5 Oct, 2022 at 10:44 AM
Defining Journeys

Modified on Wed, 5 Oct, 2022 at 10:34 AM
Defining Tips

Modified on Wed, 5 Oct, 2022 at 11:26 AM
Defining Visibility Rules

Modified on Tue, 7 Oct, 2025 at 4:32 PM
Defining Surveys

Modified on Wed, 5 Oct, 2022 at 11:24 AM
User Roles and Permissions in Newired Portal

Modified on Mon, 10 Aug at 1:24 PM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_fw_crm_v newired.freshdesk.com 1 year Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).

_x_w newired.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m newired.freshdesk.com Session Contains the state of the shard.

_helpkit_session newired.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session newired.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials newired.freshdesk.com 2 months Used for user authentication.

wf_order newired.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type newired.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter newired.freshdesk.com Session Denotes which filter is applied for the tickets list.