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Deploying Newired Overlay

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Deploying Newired Overlay (14)

How to connect Newired to your target application

Deploy the snippet on the target application

Modified on Wed, 8 Mar, 2023 at 11:51 AM
Installing Newired Browser Extension

Modified on Wed, 17 Jan, 2024 at 12:30 PM
Enabling Report system

Modified on Tue, 27 Sep, 2022 at 7:55 AM
Target web application Server and Content Security Policy

Modified on Mon, 10 Oct, 2022 at 1:41 PM
Reverse proxy for Newired

Modified on Mon, 24 Oct, 2022 at 5:10 PM
Change Launcher Position

Modified on Mon, 24 Oct, 2022 at 5:11 PM
Testing the Deployment

Modified on Mon, 24 Oct, 2022 at 5:12 PM
Publishing Manually to Delivery Server

Modified on Mon, 10 Oct, 2022 at 11:20 AM
Publishing directly to Delivery Server

Modified on Mon, 10 Oct, 2022 at 11:20 AM
Polarion snippet installation

Modified on Wed, 15 Mar, 2023 at 10:43 AM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_fw_crm_v newired.freshdesk.com 1 year Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).

_x_w newired.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m newired.freshdesk.com Session Contains the state of the shard.

_helpkit_session newired.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session newired.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials newired.freshdesk.com 2 months Used for user authentication.

wf_order newired.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type newired.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter newired.freshdesk.com Session Denotes which filter is applied for the tickets list.